Our company will adhere to the enterprise idea of “customer is the foundation, service is the foundation” and provide professional and improved after-sale services for you sincerely:
1. Value free guarantee: Since the date equipments are sold, our company can provide you with the free warranty for 12 months when products appear quality problems in the proper use condition, and destructions or defaults of non-behavior factors in warranty periods can all be freely guaranteed (excluding each filter, consumable item, other vulnerable parts and other artificial factors and force majeure).
2. Rapid service execution: When customers put forward service requests, our company will provide solutions within 2 hours, hurry to the scene to solve problems within the country in 24 hours and wholeheartedly provide fast and reliable technical services for you.
3、Excellent professional service: Our company collects excellent talents in water affairs, who are also proficient in purification and fitment of water plants, water treatment equipments, filling equipments and other aspects of professional technologies, includes professional technical staffs, technical workers and project construction teams in aspects of water plant installation, transformation, maintenance and daily maintenance, provide professional services and solve technical problems easily for you.
4. Long-term technical mentor: If our supplied products exceed the warranty, our company will be responsible for lifelong maintenance and lifelong tracking service (customers only need to pay material and maintenance costs); we provide you with hotlines for technical problems for 24 hours, and you will have nothing to worry about!